Last updated: May 28, 2025

This Privacy Policy describes how Cocoguru Coconut Industries Private Limited ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from cocoguru.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to any user of the Services.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

Information We Collect

Directly from You:

• Name, address, phone number, email
• Order and payment details
• Account credentials
• Items viewed, carted, or wishlisted
• Communication details (e.g., support requests)

Automatically (Usage Data):

• Device and browser information
• IP address and interaction logs
• Cookies and similar technologies

From Third Parties:

• Vendors supporting our services
• Payment processors
• Marketing and analytics tools

How We Use Your Information

• To Fulfill Orders and Provide Services: Process payments, manage orders and returns, notify users, maintain accounts.
• Marketing and Advertising: Send promotional emails, personalize content, run targeted ads.
• Security and Fraud Prevention: Detect and mitigate misuse or fraud.
• Customer Support and Communication: Respond to queries and improve service.

Use of Cookies

We use cookies to improve functionality, understand user behavior, and personalize content. You may control cookie settings in your browser. Blocking cookies may limit some features.

Sharing of Information

We may share your information with:

• Service providers (IT, payments, logistics, analytics)
• Marketing partners
• Affiliates
• Legal or regulatory authorities if required
• In business transfers like mergers or acquisitions

We do not sell or share sensitive personal information to infer characteristics.

User-Generated Content

If you post reviews or comments, they may be publicly visible. We are not responsible for third-party use of this content.

External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

Children's Privacy

Our services are not intended for children. We do not knowingly collect data from individuals under 16. If you believe a child has shared personal data with us, please contact us for deletion.

Security and Retention

We use reasonable safeguards to protect personal data. However, no system is 100% secure. We retain data only as long as necessary for legal or business reasons.

Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Request data portability
• Restrict or object to processing
• Withdraw consent
• Manage communication preferences

To exercise your rights, contact us using the information below. We may verify your identity before fulfilling requests.

Contact Information:

If you have any concerns or questions, please feel free to reach out to us:

Email: ecommerce@cocoguru.com

Phone: 9606792500