FAQs on contact
Where is it available?
Cocoguru coconut oil is available at all over coastal Karnataka districts of Dakshina Kannada, Udupi, Uttara Kannada, Shivamogga, Chikkamagaluru, Kodagu and Mangaluru Stores at Bengaluru. Products are available all over India at leading e-commerce portals like Amazon, JioMart and Flipkart.
For bulk orders (above 50 kg), customers can inquire directly with the company and get oil delivered through VRL Logistics all over India at their nearest VRL godown.
How can we contact you?
Phone – 8861132886
Email – info@cocoguru.com
Visit – Google Maps location
Social Media – Facebook, Twitter, Instagram, LinkedIn
Can you give your coconut oil to our brand?
Yes, we can pack in your brand it is called co-packing. For details on co-packing, please see here
Can we distribute Cocoguru in our area?
Cocoguru is being distributed in the coastal Karnataka region. You can take up distribution anywhere. You will get exclusive distribution rights when your performance matches our expectations. For details of distribution, check here
I am looking for a job at Cocoguru. Do you have any vacancies?
Whenever we have openings, we immediately publish and close the position. You can still apply for a job of your choice and if you apply well, we may call you for further discussion. Please apply here
How can we make a payment towards the purchase of oil?
If you are shopping online on our shopping page, you can pay from your debit card/credit card at the time of checkout. However, if you are purchasing in bulk, you can make payment directly to our bank account
FAQs on varieties
What varieties of coconut oil are available to you?
We have Roasted, Cold Press and Virgin coconut oils with us.
What is the manufacturing process?
Roasted and cold-pressed coconut oil is extracted from dried coconut/copra. Virgin coconut oil is extracted from fresh coconut. For cold press, copra is not roasted, but roasted copra pieces are roasted before oil extraction. Process details are explained here
What raw materials are used in different coconut oil varieties, such as high-grade, cold-pressed, and virgin?
Fresh coconuts are used for Cocoguru cold-pressed virgin coconut oil.
Dried coconuts (Copra) are used for Cocoguru cold-pressed and high-grade coconut cooking oils.
What is the difference between Copra and Coconut?
Coconut is the fresh fruit of the coconut tree, while Copra is the dried kernel of the coconut.
We use copra to produce Cocoguru’s high-grade, cold-pressed coconut cooking oils, while coconut is used to produce Cocoguru’s cold-pressed virgin coconut oil.
What is the difference between high-grade and cold-pressed coconut cooking oils?
Cocoguru high-grade copra pieces are roasted before oil extraction, while Cocoguru cold-pressed copra pieces are not roasted before oil extraction.
Cocoguru high-grade coconut oil has more taste, aroma and shelf life compared to cold-pressed ones.
Cocoguru high-grade coconut oil is recommended for general cooking, while cold-pressed is recommended for deep frying purposes. More details can be found here
Why is high-grade coconut oil yellow in colour? While I think the best quality coconut oil should be transparent white.
It is a common perception that if the oil is yellow in colour, it is made from inferior-grade copra. But Cocoguru’s high-grade coconut oil is made from superior quality copra after roasting the pieces. Roasting of copra pieces makes the copra and oil turn golden from transparent white. Roasting of copra adds to taste, aroma and shelf life. In the case of regular coconut oil, the copra is not roasted and appears transparent white. More details can be found here
High-grade coconut oil smells different from normal coconut oils but is very pleasant. Is any perfume added?
Roasting of copra is the reason for enhanced, pleasant aroma and taste of Cocoguru high grade coconut oil. No perfumes are added.
We are told cold-pressed oils are better; why do you recommend high-grade/roasted oil?
Cold-pressed oils are always better than refined oils of any oil seed as they retain the natural taste, aroma, and nutrients. Unlike refined oils, cold-pressed oils are made from higher-grade oil seeds.
However, here we are comparing with roasted oil, which has all the goodness of cold-pressed oil, in addition to improved aroma, taste, and shelf life. Hence, Cocoguru recommends high-grade/roasted oil over cold-pressed oil.
Why don’t you have “extra” virgin coconut oil?
The Cocoguru virgin coconut oil is extracted from fresh coconuts through a cold-press process. The “extra” is just a tag used in the marketing by others, and there is no difference in the process.
Do you have wood-pressed oil?
We don’t have wood-pressed oil. We employ a steel expeller to press the oil. We believe wood-pressed oil is inferior in quality and ineffective in cost.
Quality – to press with wood, copra should not be dried. So, oil will go rancid fast due to moisture. Fungus develop on wooden pores when unused, and it cannot be removed easily
Cost—Because wood is soft compared to steel, a lesser amount of oil can be extracted, so oil goes to waste in cakes. Also, more labour force is required, which adds to cost.
Wood-pressed oil marketers build on people’s perceptions that it is traditional and better.
FAQs on properties
What are the oil specifications? Can you share the certificate of analysis?
Roasted and Cold-press coconut oils are filtered coconut oils. Detailed specifications can be found here
A certificate of analysis done at an NABL-accredited laboratory is attached here
Is your oil pure? Which variety? How do we know?
Cocoguru has strong views about food adulteration and makes every effort to prevent it.
All the varieties of Cocoguru coconut oil, namely the Cocoguru cold-pressed coconut cooking oil, the Cocoguru high-grade coconut cooking oil, the Cocoguru cold-pressed virgin coconut oil, and the Cocoguru hair oil, are pure and edible grade.
Coconut (dried or fresh) is the only raw material used to make Cocoguru coconut oil. Oil is extracted with minimal processing to retain the natural quality. Oil batches are regularly tested at both an internal laboratory and an external NABL-accredited laboratory. The food safety department randomly takes samples from the market and checks for adulteration. You are also welcome to take a random sample and check at a laboratory of your choice against the parameters mentioned in BIS (IS: 542-1962).
Is it refined?
No. Cocoguru coconut oils are not refined. They are Expressed Grade IA Raw as per Bureau of Indian Standards (BIS) for Coconut Oil (IS:542-1968).
Cocoguru coconut oils are made from high-grade coconuts and are suitable for edible use as is. Refined oils are made from low-quality, non-edible oils.
Does the oil solidify in winter?
Coconut oil normally solidifies below 24°C, so it should solidify in winter. However, the lower temperature should permeate through the package and reach the oil’s inner parts, which may take some time.
Do you add preservatives for a long life?
No preservatives or chemicals are used in the manufacturing process of Cocoguru coconut oils.
Even cold-pressed oil was not fully transparent; it was slightly yellow. Why?
Even in the cold press process, Copra is dried thoroughly before oil extraction. During drying, copra may turn a little yellow, and hence, the oil may be a little yellow.
The fully transparent white coconut oils available in the market are made from moist copra instead of fully dried ones and will soon go rancid.
Is the oil sticky?
Yes, coconut oils are naturally sticky.
I heard lauric acid is good; how much coconut oil is lauric acid?
Cocoguru coconut oils have about 50% lauric acid.
Yes. Lauric acid is the key fatty acid found majorly in coconut oil. It is a medium-chain saturated fat. Lauric acid has great immunity-boosting properties by being anti-viral, anti-bacterial and anti-fungal. That is why coconut oil is next only to mother’s milk in terms of immunity to a newborn baby and providing vital nutrients. Medium-chain fats are easily digestible and aid in weight loss, improve metabolism, and provide instant energy.
Coconut oil is mostly saturated fat; isn’t it bad?
Saturated fats from animal sources are bad as they are also long-chain. However, Cocoguru coconut oil contains medium-chain fatty acids (MCFA), which are easily digestible. They are easily converted to energy and are good for health. Cocoguru oils have good cholesterol, which further helps with heart health. Saturated fats are highly stable and, hence, give oil a long shelf life. Also, the oil doesn’t break during long heating periods while deep frying.
Coconut oil has cholesterol, so isn’t it bad for the heart?
There are two types of cholesterol: good cholesterol (High-Density Lipoproteins, HDL) and bad cholesterol (Low-Density Lipoproteins, LDL). Cocoguru coconut oils have good cholesterol, reduce the incidence of bad cholesterol, and are good for the heart.
Coconut oil is as good as a mother’s milk on a baby; why?
Lauric acid is the key fatty acid found mainly in coconut oil. It is a medium-chain saturated fat. Lauric acid has great immunity-boosting properties as antiviral, antibacterial, and antifungal. That is why coconut oil is second only to mother’s milk in terms of immunity to a newborn baby and providing vital nutrients. AIDS patients also use coconut oil to gain some immunity against diseases.
FAQs on uses
Can it be consumed in raw form?
Yes, Cocoguru coconut oils can be consumed raw, as they are all edible grade and tasty. They help with digestion, immunity, and heart health.
Is it suitable for deep frying?
All the variants of Cocoguru Coconut oils are suitable for deep frying. Based on individual taste preferences, customers can choose Cocoguru high-grade coconut oil or Cocoguru cold-pressed coconut oil. Cold-pressed oil is recommended as it can be heated more.
How many times can the oil be reused?
Reusing coconut oil is based on individual preferences. It is recommended that the number of times oil is reused be limited.
Can we use it for oil pulling?
Yes, the Cocoguru coconut oils can be used for oil pulling. Cocoguru coconut oil acts against bacterias present in the mouth and removes bad breath and prevents tooth decay. It also removes inflammations on gums, thereby improving overall dental/oral health.
Can it be used for making chocolates?
Yes, Cocoguru coconut oils can be used to make chocolates. The saturated fats in Cocoguru coconut oil make the chocolate harden faster and thicker.
Can it be added to coffee?
Yes, Cocoguru coconut oils can be added to coffee. The aroma and taste of coconut oil enhance the coffee’s flavor, making the drink better.
Can I use it for baby care?
No, recommendation of virgin
Cocoguru coconut oils are suited for baby care and massage. Fifty per cent of coconut oil is medium-chain fat, lauric acid. Coconut oil has great antiviral and antibacterial properties, second only to mother’s milk, which gives children immunity.
How about applying it to your hair?
Cocoguru coconut oils are highly recommended for hair care. The proteins and fatty acids in coconut oil help nourish your scalp and penetrate the cuticle of the hair, thereby making your hair grow longer, thicker, and healthier. Cocoguru sells HDPE blue bottles specially for hair care purposes.
Can it be used for skin care?
Yes. Coconut oil moisturises skin and prevents itching in case of fungus attack. Coconut oil gets easily absorbed into the body across the skin. That is why Cocoguru coconut oil is used as a base oil for value-added Ayurvedic massage oils.
Can we use it for making soaps?
Yes. Cocoguru coconut oils’ cleansing, solidifying, and skincare properties make them suitable for soap making. Premium soaps are made from good-quality coconut oil like Cocoguru.
Can I use it as pooja lamp oil?
Yes, the Cocoguru coconut oils can be used for lighting lamps and burn without the after burn ash. It also gives the fragrance of natural coconut and burns for a longer time.
Oil-fried items don’t last that long when fried with coconut oil; why?
If you have used average-quality coconut oil, the fried items may not last as long. That is why we recommend using higher-quality coconut oil like Cocoguru.
Compared to refined oils, coconut oil is natural and raw and can go rancid when it comes into contact with the atmosphere.
FAQs on packaging
What are the packaging options available?
We have many options, such as pouches, PET bottles, HDPE bottles, and Jerry Can. Please check this page
Why does the 1-litre pack doesn’t weigh 1 kg?
Coconut oil’s density is 0.91 kg, or 910 grams per litre, which is less than 1 kg. Thus, oil floats in water.
Why is the same oil sold in various packages?
Different packagings suit different purposes. The pouch packing is for ready use; the jerry can is for quick handling and travel. The Cocoguru cold pressed virgin coconut oil is packed in flip-top bottles with self-lock, and the hair oil is packed in HDPE bottles for easy dispense of small quantities on the hand. More details can be found here
How do I check the manufacturing date?
The manufacturing date is mentioned at the back of the pouch and can. It can be seen only in the package that you receive, not online.
Where is the Expiry date mentioned?
The manufacturing date is mentioned in the batch coding on the back of the pack. The shelf life or best before is mentioned in print on the back of the pack; this has to be added to the manufacturing date to get the expiry date.
Why does it come in 2 different packings?
Cocoguru coconut oils come in two packages: the blue package for cold-pressed oils and the green package for high-grade/roasted coconut oil.
For the same oil, why is there a price difference between the pouch and the can?
The price differences are due to the costs of different packaging. The cans protect the oil from sunlight and the atmosphere and provide better sealing than pouches. The hair oil is unique in its HDPE bottles, which provide excellent protection against leaks and sunlight.
FAQs on delivery
How much time will it take to get it delivered to Mumbai?
To metro cities like Mumbai, Delhi, Hyderabad, Kolkata and Bengaluru, deliveries may happen same day or next day for fast moving products. The deliveries are carried through third-party courier partners and will take their own course depending on pickup and drop locations. The parcel can be tracked based on the Waybill number, and a delivery estimate will be given.
Is it shipped abroad?
Currently, we are shipping only in India, not abroad.
Why are the delivery charges high?
The delivery charges are based on distance from the warehouse. The user has the option to choose the delivery partner before checkout.
Will the oil delivered be in alignment with the manufacturing date?
Yes, all the deliveries are carried out with respect to the manufacturing and expiry dates.
What if the oil is delivered after the expiry date?
The user may raise a complaint on 8861132886 or inform us through info@cocoguru.com. It will be properly channelled.
FAQs on Price
Why is the price so high for the 5 litres/kgs?
Our can, which is 5.5 litres, comes with 5 kg of coconut oil. So, there is 500 ml, half a litre, or 10% extra oil. Also, the can is a strong, tamper-proof, reusable container with an easy-to-carry handle.
Why does a pack of 3 cost less than individual pouches?
Delivery costs per unit drop with an increase in quantity. The same is observed in the case of choosing 3 pouches over 1. The reduction in costs is passed fully to you.
Do we have to pay additional delivery charges?
Yes, the charges shown in the portal exclude the delivery rates. The delivery charges would change based on the quantity ordered and the destination.
Why do you sell at a higher rate when compared to market prices for the same product?
The added cost of logistics and delivery fees sum up to the higher rates when compared to the market
