Last updated: 1 October 2026
Cocoguru Coconut Industries Private Limited (“Cocoguru”, “we”) respects your privacy. This page explains what we collect when you use this website and what we do with it.
What we collect
When you order or contact us: your name, email, phone number, delivery and billing address, and your GSTIN if you give one. We also keep your order details. While you browse, we may collect basic technical details such as your device and the pages you visit, using cookies. If you start checkout but do not finish, we may save what you entered so we can remind you.
How we use it
To process and deliver your order, issue invoices, answer your questions, send order updates, prevent fraud, and follow tax and legal rules. If you join our mailing list, we use your email to send news and offers. You can unsubscribe any time.
Who we share it with
Only what is needed, and only with: Razorpay (payments), Shiprocket and the courier companies, including VRL Logistics (delivery and tracking), our website and email service providers, and our accountants. We do not sell your information.
Payments
Razorpay handles your payment. We never see or keep your full card, UPI or bank details.
Cookies
Cookies keep your cart working, remember your checkout details and help us see how the site is used. You can switch them off in your browser, but parts of the site may stop working.
How long we keep it
We keep order and invoice records as long as tax and legal rules require. Other information is kept only as long as we need it.
Your choices
You can ask to see, correct or delete your information, or stop our marketing messages, by writing to ecommerce@cocoguru.com. We may need to keep some records because the law requires it.
Children
This website is not meant for children under 18.
Changes
If we change this page, the latest version will be here.
Questions or complaints
For any privacy question or complaint, please contact our grievance officer, Maheshwara Shastry, at ecommerce@cocoguru.com. We aim to reply within 7 working days.