Last updated: 1 October 2026
All sales are final
Our products are food items, so we do not take returns, exchanges or refunds once an order is placed.
No cancellations
Once an order is placed we cannot cancel it, because it goes for packing straight away. Please check your order before you pay.
Payment problems
If money was taken from your account but your order was not confirmed, or you were charged twice for the same order, we will refund the extra amount to the same payment method. It usually takes 5-7 working days, depending on your bank. Please write to us with your order number or payment reference.
Delivery problems
Delays, damage and other delivery issues are handled by the courier you chose. Please read our Shipping Policy for details.